Room Attendant (AM Shift)

Job Description
Wyndham Hotels & Resorts is searching for a Room Attendant to work at our beautiful Dolce Q Center in St. Charles, IL. The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Fundamental Requirements:

  • Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
  • Thoroughly clean guestrooms according to standards.
  • Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
  • Remove all trash and dirty linen from guestrooms and hallways.
  • Keep all hallways, public areas and closets clean, neat and vacuumed (if applicable).
  • Restock housekeeping cleaning cart for next day's use.
  • Replenish chemical bottles.
  • Clean room with the door closed according to standards, unless requested to do otherwise by the guest.
  • Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
  • Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
  • Handle items for “Lost and Found” according to the standards.
  • Ensure overall guest satisfaction. 
 

Education & Experience: 

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.

 

Physical requirements:

• Flexible and long hours sometimes required.

• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

• Ability to stand during entire shift.

Interested candidates should apply online at careers.wyndhamhotels.com.

Contact Information