Pheasant Run Resort & Spa
Job Description
REPORTS TO: Controller
College degree in computer science or related field.  Strong technical knowledge of network and PC operating systems.   Strong technical knowledge of current network hardware.  Proven experience in IT infrastructure planning and development. 
  • Good communication and interpersonal skills.
  • Must have command of the English language, written and verbal.
  • Must be able to organize time effectively and work flexible and extended hours if necessary.
  • Strong understanding of project management principles.
  • Must be able to work flexible days and hours, including weekends and holidays.
  • Ability to present ideas in business friendly and user friendly language.
  • Must be proficient and experienced with Microsoft Office (Word, Excel, Outlook, PowerPoint) software programs.
  • Ability to conduct and direct research in to IT issues and products.
  • Proven analytical, evaluative, and problem solving abilities
  • Good hearing and vision with or without corrective lenses.

  1. Lead IT Department operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources.
  2. Support of all IT systems, including servers, PCs, operating systems, hardware, software, and peripherals.
  3. Oversee provision of end user services, including help desk and technical support services.
  4. Work with stakeholders to define business and systems requirements for new technology implementations. 
  5. Direct research on potential technology solutions.
  6. Keep current with latest technologies
  7. Manage financial aspects of the IT Department, including purchasing, budgeting, and budge review.
  8. Develop business case justifications and cost/benefits analyses for IT spending and initiatives.
  9. Approve and oversee projects.
  10. Negotiate and administer vendor, outsources, and consultant contacts and service agreements.
  11. Proactive asset management for IT hardware, software, and equipment.
  12. Manage IT staffing including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.
  13. Establish and maintain regular written and in person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities.
  14. Performs all other related duties as assigned.
Additional Responsibilities:
APPEARANCE AND GROOMING:  All staff members are required to follow the guidelines set forth by the associate handbook.
LANGUAGE SKILLS:  Ability to read and comprehend simple instructions, short correspondence and memos, ability to write simple correspondence, ability to effectively present one-on-one and small group situations to customers, clients, and other staff members of the organization and hospitality community.
MATHEMATICAL SKILLS:  ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages and ability to apply concepts of basic algebra.
REASONING ABILITY:  ability to apply common sense understanding to carry out instructions furnished written, oral, or diagram form, ability to deal with problems involving several concrete variables in standardized situations and ability to address customer personalities in various business situations.
PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of the job.  While performing the duties of this job, the staff member is regularly required to sit; use hands and fingers, to handle and feel objects, tools controls and type; talk with and hear guests.  The staff member is occasionally required to stand and walk.  The staff member must occasionally lift and/or move up to 35 pounds.  The specific vision abilities required are close vision.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those a staff member encounters while performing the essential functions of this job.  The noise level in the work environment is usually moderate.  The staff member will work in a high traffic/high volume business environment and will be required to spend a majority of their time at their desk.
Contact Information