The Rise of Message Based Communication

Description

This webinar from VoyagerNetz' Rae Anne Payleitner + Hanz van Aardt will be an examination of shifting consumer preferences towards message based communication over the last few years and how understanding and taking advantage of these trends can help small businesses optimize their customer experience, ultimately resulting in an increase in quality, productivity, and revenue. They will be looking at several studies and stats that prove these shifting trends, discuss the changing consumer habits in a practical way, and show how opening message-based communication channels can drive customer numbers, satisfaction, and market share. We are on the cusp of a new wave in customer experience, and we want to make sure that our local businesses are prepared. The question truly is - Are you ready for the next communication evolution?