Part-time Bilingual (English and Spanish) Dental Clinic Front Desk Coordinator

Job Title: Bilingual (English and Spanish) Dental Clinic Front Desk Coordinator
 
Organization: Tri City Health Partnership
 
Location: St. Charles, IL
 
Job Type: Part-Time (Tuesday & Thursday plus one other day - 24-29 hours / week- 8:30am - 4:30pm), non-exempt
 
A fantastic opportunity awaits you at Tri City Health Partnership (TCHP). Join us in creating a healthier community. We look forward to all we can do together!
 
Tri City Health Partnership is a dedicated, non-profit organization providing completely free, quality medical and dental care to uninsured residents in Central Kane County in an environment of mutual respect. We promote a healthy lifestyle through education and preventative care to foster the growth of the whole individual. As a key member of our care team, you will play a pivotal role in making a positive impact on the lives of people we serve.
 
We are seeking an upbeat, friendly, compassionate person to be the first person in contact with our dental patients on a day-to-day basis and assist in the dental clinic itself. The majority of the patients we see at TCHP speak Spanish as their primary language, so bilingual English/Spanish is essential. The ideal candidate will have a passion for helping people, excellent organizational skills and attention to detail, and best-of-the-best people skills. This person will be dependable, and community-minded. In your role as Front Desk Coordinator, you will also be interacting with dental and medical volunteers regularly, and ensuring the smooth day-to-day operations of the clinic. You’ll report to the Dental Practice Manager, and work regularly with the Executive Director, and Dental Director.
 
If you are interested in exploring dentistry as a career, eager to learn and want to give back to the community, we can help you in your journey. We can provide a learning environment and are happy to mentor and train a motivated and passionate individual. You will be able to learn the basics of dental operations and procedures at our clinic from seasoned dental professionals.
 
Core Responsibilities:

• Receptionist general duties:
  • Greet patients and visitors in a professional and friendly manner
  • Manage patient check in / check out process
  • Schedule clinic appointments and send reminders / make reminder phone calls
  • Vet patients to determine eligibility and maintain records
  • Coordinate with dental and medical staff and volunteers to ensure efficient and effective patient flow
  • Answer phone calls and manager inquiries
• Open/Close the clinic
• Provide translation assistance
• Assist with data collection and maintain records, recognizing confidentiality and in compliance with HIPAA regulations
• Assist with administrative tasks such as filing, data entry, and correspondence
• Assist with volunteer program:
  • Coordinate volunteer schedules
  • Maintain contact information
• Assist with basic dental assistant duties:
  • Room turnover
  • Sterilization of instruments
  • Assisting dental provider during procedures
• Back up other team members
• Other duties as assigned

• Bilingual Spanish and English
• 2+ years experience in a clinical office and/or relevant college education
• Proficient computer skills
• Strong interpersonal and organizational skills
• Excellent phone skills
• Familiarity with office equipment
• Commitment to the mission and values of Tri City Health Partnership.

• Experience in clinic management or healthcare administration.

• Salary will be based on relevant experience and qualifications.
• This is an hourly position at $16-$21 per hour.
• Periodically, additional hours may be available, if requested and approved in advance.
• Paid PTO.
• Retirement savings plan.
• Reimbursement for approved business and travel expenses.
• Continuing education opportunities: TCHP is committed to supporting team members in their own growth. If you are interested in growing in the dental field, we will do what we can to help you accomplish your goals.

• 401(k)
• On-the-job training
• Paid time off

• Primary Dental Care

• 8 hour shift

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

• Spanish (Required)

• Saint Charles, IL 60174 (Required)

• Saint Charles, IL 60174: Relocate before starting work (Required)